Session Speakers

Jacqueline Carter

The world is facing a global leadership crisis. 77% of leaders think they do a good job of engaging their people, yet 88% percent of employees say their leaders don’t engage enough, and 35% percent of employees would forgo a pay raise to see their leaders fired. Leadership and mindfulness expert Jacqueline Carter explains how organizations can confront and solve this crisis by putting their people at the center of their strategy.

Offering immediately implementable takeaways, Jacqueline explains how leading with three core values of mindfulness, selflessness, and compassion can result in strengthened teams and improved bottom lines.

Jacqueline has over twenty years of experience working with organizations around the globe to enhance performance, resilience, and creativity through understanding and training the mind. She is currently the International Partner and the North American Director for Potential Project, a global leadership training, organizational development, and research firm, where her clients have included Cisco, Accenture, Marriott and Bank of America, and many more.

During her career, she has held fiscal and resource accountabilities for budgets of over $60M and teams of more than 100 people. She is also a seasoned change management and organization development expert and worked for Deloitte Consulting for several years, recognized as a leader within Deloitte’s Change Practice. In addition to serving her clients, Jacqueline supported Deloitte in developing tools and methodologies to support large scale change initiatives.

With Rasmus Hougaard, Jacqueline is the co-author of One Second Ahead: Enhance Your Performance at Work with Mindfulness, and of The Mind of the Leader: How to Lead Yourself, Your People and Organization for Extraordinary Results. She has written articles for a range of publications including The Harvard Business Review, American Management Association, Leader to Leader, Mindful Magazine, Business Insider, and others.

Jacqueline holds a M.Sc. in Organizational Behavior, and a B.Sc. in Labor Management Relations and Mathematics. During her graduate studies, Jacqueline supported research on entrepreneurial organizations and how they navigate the challenging process of rapid growth and development. She also conducted research on innovation, creativity and workplace diversity.

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