Registration FAQ

How do I make changes to my original conference registration order?

You can make registration changes (name, contact information, registered workshops, etc.) through the online conference registration system up to April 27, 2010. If the conference sells out prior to this date, the system will still allow delegates to make changes to their record if they have registered prior to sell out. In order to change your registration, you will need to login using your account information created when you first registered. If you need to make changes and the online system has closed, please contact us.

Can I cancel my registration?

The conference committee will issue full refunds less a $100 administration fee for all written requests received before April 15, 2010. The committee regrets that refunds will not be considered after this date. Substitutions are allowed when the name of the individual substituting is recorded using the online registration system prior to April 27, 2010 at 12:00pm. All approved refunds will be issued after the conference.

My organization is GST exempt, how do I remove GST from my payment?

The registration system unfortunately at this time must collect GST. Please follow your corporate expense claim policies for the reimbursement of GST.

Who is eligible for member pricing?

You need to be a member in good standing of the Project Management Institute (PMI) to receive member pricing. You are not, however, required to be a member of the Northern Alberta Chapter PMI to receive member pricing. You will be required to enter your PMI Member Number in the online registration system to be eligible for member pricing.

What forms of payment are acceptable?

We accept the following forms of payment:

  • VISA
  • MasterCard
  • PayPal

Can payment be made in other currencies?

Payment must be made in Canadian dollars. No other forms of currency are accepted at this time.

Are participants able to share badges with other people?

If you would like to share your badge with colleagues or peers in your organization, you will need to purchase one of our transferrable, shared badges. When registering, please select the “shared” badge option.

A shared badge can be used by as many people from your organization as you would like, however, each shared badge can only be used by one person at a time. It is your responsibility to ensure that the pass is properly allocated to the members of your team.

If you have questions regarding shared badges, please contact us.

Will my badge be sent to me?

Badges will only be made available for pick up at the Registration Desk during the conference.

Do I need to pre-register for the sessions (workshops)?

For the first time, you must pre-register for the sessions. There is limited seating in each individual session, so pre-registration on the online registration system is required to ensure you have a seat.

Note: You can change your session prior to the start of the conference while the online registration system is still active, if there is still space in the session you want to switch to. However, you may lose your seat in a session while attempting to switch to another one that may also be full.

What if a session is full?

Unfortunately, if a session is full, you will not be permitted to register for that session, however, you can check back to see if any spots have opened up in the session.

Will my information be sold to or shared with any third-party?

We do not sell, rent or give your personal information to third parties for any reason. If you have further questions regarding the protection of your registration information, please read our Privacy Policy that is outlined in the PMI NAC Bylaws.

Who should I contact if I require further assistance, or if I have questions regarding the registration system?

For further assistance, please contact registration@pminacconference.com or 1-866-671-2778. While we do not guarantee response times, we make every attempt to answer inquiries within one business day.